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What is DPD Delivery Email virus?

According to security experts, DPD Delivery Email virus is a malware that is distributed through the use of mass email spam campaigns. These misleading emails contain a message regarding the delivery of the parcel via DPD delivery company. Recipients of such letters are invited to click on the “Run Parcel Track” link to check the delivery status. This link downloads an attachment file that contains a malicious JavaScript script (.js file).

DPD delivered a sonos player on Friday came easily within their one hour time slot, one of if not the best major delivery company, but if you have had a bad experience then your opinion will not be so glowing.

In addition to the Run Parcel Track link, which we mentioned earlier, these emails contain a couple more links: “Download our app” and “Find out more”. Both of these links also lead to downloading a malicious file. This malicious file is one of the variants of the DanaBot Trojan. DanaBot is a banking Trojan that mainly focuses on stealing finacial information from infected computers. This trojan is spread through exploit kits and malicious spam. Of course, the DPD company has nothing to do with these emails and their malicious content. Criminals and scammers often hide behind the names of well-known companies in order to increase the number of infections.

Text presented in this scam email:

1. Dwain McDonald, DPD’s CEO commented: “At a time when many people are still struggling to safely get hold of fresh produce and essential supplies, we have partnered with Morrisons to provide next-day delivery for their food boxes, with our full one-hour delivery slot service.
2. DPD has launched a new service in conjunction with ASOS that will allow the online fashion retailer’s customers to say exactly when they would like their parcels to be delivered. The new service, called ‘Precise’, will put ASOS customers in control of their deliveries by letting them select their own, exact one-hour delivery slot on the.

Subject: Your parcel is on its way
We’ll deliver your BT parcel on
Your parcel is on its way a 1 hour time slot has been selected for delivery once your parcel has been loaded on the van, usually by 1:00pm. Click run parcel track to get accurate delivery time or rearrange delivery.
Please note, our driver is unable to leave this item safe.
Run Parcel Track
Your parcel: xxxxxxx

Download our app
Never miss a parcel delivery from your favourite DPDgroup companies, DPD Local and DPD.
Find out more

How can DPD Delivery Email virus get on your device

DPD Delivery scam emails distribute a malicious file, which is a JS script. This script contains commands that download and run the DanaBot Trojan on the user’s computer. This method of infecting a computer is not uncommon, very often criminals use spam emails to spread various malware. Most often, such emails contain links or an attached Microsoft Office document. The scammers present this document as legitimate and offer to open it, thus pushing the user to download and run the malware.

Threat Summary

How to remove DPD Delivery Email virus from computer

If you accidentally run the file attached to the DPD Delivery scam email, or suspect that your computer is infected with the DanaBot trojan, then you need to follow the steps, which are given below. You may find some minor differences in your MS Windows install. No matter, you should be okay if you follow the steps outlined below: kill DanaBot process, remove DanaBot file, scan computer for malware. Some of the steps will require you to reboot your personal computer or close this web-site. So, read this guidance carefully, then bookmark this page or open it on your smartphone for later reference.

The below guidance for devices using Microsoft Windows, for Android phones, use How to remove virus from Android phone, and for Apple computers based on Mac OS use How to get rid of browser hijacker, pop-ups, ads from Mac

To remove DPD Delivery Email virus, complete the steps below:

Kill DPD Delivery Email virus

Press CTRL, ALT, DEL keys together.

Click Task Manager. Select the “Processes” tab, look for something suspicious that is the DanaBot trojan then right-click it and select “End Task” or “End Process” option. If your Task Manager does not open or the Windows reports “Task manager has been disabled by your administrator”, then follow the guide: How to Fix Task manager has been disabled by your administrator.

In most cases, malicious software masks itself to avoid detection by imitating legitimate Microsoft Windows processes. A process is particularly suspicious: it’s taking up a lot of memory (despite the fact that you closed all of your applications), its name is not familiar to you (if you’re in doubt, you can always check the program by doing a search for its name in Google, Yahoo or Bing).

Disable DPD Delivery Email virus start-up

Select the “Start-Up” tab, look for something suspicious that is the DanaBot trojan, right click to it and select Disable.

Close Task Manager.

Scan computer for malware

We suggest using the Zemana Anti-Malware (ZAM) that are completely clean your computer of the DPD Delivery Email virus. The utility is an advanced malicious software removal program developed by (c) Zemana lab. It’s able to help you remove PUPs, viruses, adware, malware, toolbars, ransomware and other security threats from your computer for free.

Installing the Zemana is simple. First you will need to download Zemana Anti Malware from the following link. Save it on your MS Windows desktop or in any other place.

Once downloading is finished, start it and follow the prompts. Once installed, the Zemana will try to update itself and when this task is done, click the “Scan” button to begin scanning your PC for the DPD Delivery Email virus, DanaBot trojan, other malicious software and trojans.

A system scan can take anywhere from 5 to 30 minutes, depending on your PC system. Review the report and then press “Next” button.

The Zemana will start to remove virus, other malware and trojans.

In order to be 100% sure that the computer no longer has the DPD Delivery Email virus, we recommend using MalwareBytes which are fully clean your device of the DanaBot trojan. This free utility is an advanced malicious software removal application designed by (c) Malwarebytes lab. This application uses the world’s most popular anti-malware technology. It’s able to help you remove spyware, trojans, worms, adware, toolbars, ransomware and other malware.

MalwareBytes can be downloaded from the following link. Save it to your Desktop.

After the downloading process is complete, run it and follow the prompts. Once installed, the MalwareBytes Free will try to update itself and when this procedure is finished, click the “Scan” button to perform a system scan with this utility for the DPD Delivery Email virus, other malware and trojans. Make sure to check mark the threats which are unsafe and then press “Quarantine” button.

The MalwareBytes Free is a free application that you can use to remove all detected folders, files, services, registry entries and so on. To learn more about this malware removal utility, we advise you to read and follow the step-by-step guide or the video guide below.

Run AdBlocker to stay safe online

Run an adblocker utility like AdGuard will protect you from harmful ads and content. Moreover, you can find that the AdGuard have an option to protect your privacy and stop phishing and spam web-sites. Additionally, ad blocking software will help you to avoid undesired popups and unverified links that also a good way to stay safe online.

Visit the following page to download AdGuard. Save it on your Desktop.

When downloading is finished, double-click the downloaded file to start it. The “Setup Wizard” window will show up on the computer screen as shown on the screen below.

Follow the prompts. AdGuard will then be installed and an icon will be placed on your desktop. A window will show up asking you to confirm that you want to see a quick guidance as shown on the screen below.

Click “Skip” button to close the window and use the default settings, or click “Get Started” to see an quick guide that will allow you get to know AdGuard better.

Each time, when you run your PC, AdGuard will start automatically and stop unwanted advertisements, block phishing websites, as well as other harmful or misleading web-pages. For an overview of all the features of the program, or to change its settings you can simply double-click on the AdGuard icon, that is located on your desktop.

Finish words

Now your device should be clean of the DPD Delivery Email virus . We suggest that you keep AdGuard (to help you block unwanted pop-up advertisements and unwanted malicious webpages) and Zemana Free (to periodically scan your device for new malware, browser hijackers and adware software). Make sure that you have all the Critical Updates recommended for Microsoft Windows OS. Without regular updates you WILL NOT be protected when new hijackers, malicious apps and adware software are released.

If you are still having problems while trying to remove DPD Delivery Email virus from your computer, then ask for help here.

DPD in the UK has launched its new innovative Precise service in conjunction with online fashion retailer ASOS, which enables customers to select a one-hour delivery slot on the day of their choosing. It is the first time a UK-based carrier has offered such a service.

Currently, ASOS customers are notified by text or email of their next day, one-hour delivery slot by DPD. With Precise they will be able to choose to accept this original delivery slot via the notification, or select their preferred delivery day and their specific one-hour delivery slot via DPD’s ‘in-flight’ options. Precise deliveries can be arranged for anytime in the seven days that follow, between 11:00am and 5:00pm.

Dwain McDonald, CEO, DPD, said, “Working closely with great retailers like ASOS means we are constantly tuned in to what consumers want and that helps us invest in technology and develop the kinds of services online retailers really value. I think Precise gives ASOS a real advantage at a time when all retailers are looking to innovate in the delivery space and wow customers.

“We’re focused on making parcel delivery as ‘personal’ as possible by using the best technology available to put customers in complete control of their deliveries. Giving customers timely information they can really use and a great choice of delivery options is genuinely liberating.”

Matt Rogers, director of delivery solutions and inbound supply chain for ASOS, said, “Precise is another first for ASOS and a huge leap forward on our customer focused delivery proposition. Our customers love getting their deliveries quickly and tell us they want control and choice over how and when their parcels arrive. Precise gives them exactly that.

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“Working with DPD allows us to keep improving the delivery experience for our customers and staying competitive in the marketplace.”

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July 14, 2016